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By-the-Bay Shipping and Return Policies

Returns

We sincerely want you to be happy with your purchase.  Our return policy is simple: You may return any item purchased at By-the-Bay within thirty (30) days for exchange, shop credit, or refund (less shipping charges), provided the item is unused and in saleable condition, and you have your dated purchase receipt.  If your purchase is defective, we will gladly repair or exchange it for a replacement item.

Shipping and Handling

We are happy to ship your purchase just about anywhere!  Our normal packaging and shipping charges (via Priority Mail where possible for 2 to 3 day delivery) for shipping within the United States are listed below.  Please note that some very heavy or fragile items requiring special packaging may have additional charges.

Total Weight (lbs.)

Shipping & Handling - US Destinations

  Within Massachusetts All other U.S. States
Up to 2 lbs. $4.95 $4.95
2.1 to 3 lbs. $5.95 $9.95
3.1 to 4lbs. $6.95 $11.95
4.1 to 6 lbs. $8.20 $14.95
Above 6 lbs. $10.70 $17.45

We are also happy to ship most items to international locations.  For international shipping charges please contact us before ordering and we will be very happy to give you a firm shipping quote.

Payment Options

We accept MasterCard, VISA, and personal and travelers checks.